Help is Just a Phone Call Away
203-861-9833
Typical Calls We Receive
- Spouse is concerned their wife is being discharged too soon from the hospital
- Daughter needs help with dad’s hospitalization
- Senior in the hospital isn’t sure if they should go to short term rehab, or go home
- Woman seeks an advocate prior to surgery
- Attorney calls seeking help for her client who is being discharged from the hospital, without a discharge planning meeting
- Physician requests assistance for a patient who has no family
What Is A Healthcare Advocate | Healthcare Advocacy | Some Benefits of Our Services
Menu of Our Services* | The Value of Advocacy
WHAT IS A HEALTHCARE ADVOCATE
Healthcare Advocates provide one-on-one customized services, offering patients and their families a spectrum of education and guidance; in navigating the complex and often confusing healthcare maze.
Advocates provide services across the continuum of care; which includes the doctor’s office, ED, hospital, short-term rehab, hospice, and long term care nursing home.
Are you one of the 78% of people who are unprepared should a medical issue strike?
- 116 million people are involved in an accident each year
- 50% of people suffer with chronic illnesses such as high blood pressure or diabetes
- 58% of all 911 calls involve a senior
- 67% of Americans have taken no steps to create advance directives;
written wishes, should they not be able to speak on their own behalf
HEALTHCARE ADVOCACY
When a person travels to a new place on vacation, they often hire a guide. This guide is very familiar with the location and can help focus on key points, while at the same time helping to avoid potential trouble spots.
The Caregiver Resource Center’s roleis similar, in that we guide people of all ages through the often complex and confusing healthcare maze.
SOME BENEFITS OF OUR SERVICES
We are a well respected company serving the community since 1990
Spectrum of health & mental health advocacy
All services are individually designed to meet the unique needs of the client
Together we focus on the client’s abilities, needs, wishes, & “what-ifs”
We are available when you need us:
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- 7 days a week by appointment
- 24/7 for client emergencies
Professional support & guidance
CT Licensed & Nationally Certified
Services may be provided on-site in the home, doctor’s office, ED, hospital, assisted living
facility, hospice and nursing home
MENU OF OUR SERVICES *
Advocacy in the doctor’s office, or short term rehab
Medical Advocacy while in the ED or hospital
Help you better understand your rights
Communicate with medical staff
Review your diagnosis, test results, and suggested treatment
Participate in discharge planning from the hospital or short term rehab
Assist in setting up an initial care plan
Transition to an alternative living option (e.g. hospital to short term rehab, short respite stay)
Research Specialists (e.g. medical, legal, or financial professionals)
Family Support & Guidance
Family Discussions and Issue Mediation
Crisis Management
* Fee for Service
THE VALUE OF ADVOCACY
Healthcare for seniors and people with special needs often requires a multi-disciplinary team approach that encompasses many aspects of life such as:
- Health and Mental Health
- Activities of Daily Living (ADLs)
- Transportation
- Finances
- Social Opportunities
- Emotional Well Being
This process needs to focus on a person’s:
- Hopes and Desires
- Short and Long Term Goals
- Abilities and Needs
- Spectrum of Resources to address current and evolving needs
Healthcare is a collaborative process that consists of four steps:
- Needs Assessment
- Development of a customized Care Plan (road map)
- Implementation & Monitoring of the Plan
- Ongoing Review & Modification of Care Plans as needs change
Call us to see how we can help!
203-861-9833
Clinical Credentials
