Concierge Case Management
&
Advocacy
Services for Seniors, People with Special Needs
& Their Families
Concierge Case Management and Advocacy | Our Concierge Services |
Some Benefits of Our Services | Our Menu of Services* | The Value of Case Management
Concierge Case Management and Advocacy
Certified case managers are specialists who assist seniors, people with special needs and their families in planning for and implementing ways to allow for the greatest degree of health, safety, independence, and quality of life.
Our Concierge Services
- Available 24/7 for emergencies and 7 days a week by appointment
- Customized to meet your unique needs
- Provided at your place of residence
- Focused on Assessment, Care Plan Development and Care Coordination
- Advocacy services offered in the ER, Hospital, short term rehab, assisted living, long term care facility, and hospice
- Diverse menu of services to choose
Seniors and people with special needs often face multiple challenges, and require a team approach.
If you think of this team as an orchestra, the team consists of multiple members; doctors, physical therapist, occupational therapist, counselor, or agencies providing services such as caregivers, transportation, etc.).
The Caregiver Resource Center
Some Benefits of Our Services
- Well respected company serving the community since 1990
- All services are individually designed to meet the unique needs of the client
- We are available 7 days a week by appointment, and 24/7 for emergencies
- Professional support & guidance
- Our services may be provided on-site in the home, doctor’s office, ER, hospital, assisted living facility, or nursing home
Our Menu of Services*
- Advocacy
- Screening, arranging for and monitoring Care Services
- Home Safety Audit
- Emergency Medical Advocacy while in the ER or hospital
- Transitioning to an alternative living option (e.g. home to assisted living)
- Referrals to Specialists (e.g. medical, legal, or financial professionals)
- Family Support & Guidance
- Insurance Claims Research & Assistance
- Research of Community Resources
- Family Discussions and Issue Mediation
- Crisis Management
* Fee for service
THE VALUE OF CASE MANAGEMENT
Healthcare for seniors and people with special needs often requires a multi-disciplinary team approach that encompasses many aspects of life such as:
- Health and Mental Health
- Activities of Daily Living (ADLs)
- Transportation
- Finances
- Social Opportunities
- Emotional Well Being
This process needs to focus on a person’s:
- Hopes and Desires
- Short and Long Term Goals
- Abilities and Needs
- Spectrum of Resources to address current and evolving needs
Healthcare is a collaborative process that consists of four steps:
- Needs Assessment
- Development of a customized Care Plan (road map)
- Implementation & Monitoring of the Plan
- Ongoing Review & Modification of Care Plans as needs change
Call us to see how we can help!
203-861-9833
Clinical Credentials
