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"Eldercare will be to the 21st century what child care was to the last few decades."


Joyce Ruddock, Vice President Met Life 5/00


"The Caregiver Resource Center provided us with professional, compassionate, and comprehensive services for my mother.

Together we developed a plan that helped ensure my mother's safety, and my peace of mind. Thank you."

S. Robertson

Greenwich, CT












Employee Assistance Professional Association





Society for Human

Resource Management 





Aging in Place is the ability to live in your own home and community safely, independently, and comfortably regardless of age, income, or ability level. Source: CDC                                                                                               

Successful aging extends beyond physical health; incorporating cognitive function, social support, and satisfying life experiences.


Typical Calls We Receive


-  Parents are struggling with a child with healthcare needs

-  Family seeks mental health services for a family member

-  Couple looking for an advocate to help develop a workable care plan

-  Son questions whether mom is safe to live at home alone

-  Senior wants to remain in her home, but is struggling

-  Woman wants help to move from FL to a CT assisted living facility

-  Husband seeks help for his wife  who had a recent stroke

-  Couple requests help developing a Successful Aging Action Plan


Just The Facts

Are you one of the 78% of Americans who are unprepared should a medical emergency


According to

  - 116 million Americans are involved in an accident each year

  - 50% of people suffer with chronic illnesses such as high blood pressure, diabetes or


  - 58% of all 911 calls involve a senior


Understanding Medicare Observation Status

President George W. Bush is attributed with creating the Medicare Observation Status classification. In an effort to cut down on the rising healthcare costs, the President implemented an auditing system to check hospitals for over payments, or patients who were improperly admitted.  If hospitals are found to be in violation, the hospital is required to return all Medicare payments related to the violation.

According to Kaiser Health there has been a 69% increase in the number of patients being placed on Medicare Observation Status vs. Admission, over the past five years.

In October 2014, CT implemented a law regarding an Observation Notice Requirement.  Only recently has Medicare taken steps to require hospitals to notify patients that they are in the hospital on observation status;.


Being an Educated Consumer

It is not unusual for The Caregiver Resource Center to receive a phone call concerning a senior who was placed on observation status in the hospital, only to be told later that the senior does not qualify for Medicare covered short-term rehabilitation after discharge.  If the senior wants to receive rehab services in a short term rehab facility, the senior will need to pay out of pocket.

Taking a few minutes to read an article regarding Observation Status While in the Hospital may save you and your loved ones, a lot of frustration and money down the road.

To learn more about Medicare Observation Status please click on Observation Status



Maintaining Independence While Being Pro-Active

No one looks forward to an unexpected personal or medical situation that catches you off guard; which can be costly, time consuming, complex, and overwhelming.

The time to plan for your aging is now, while you are still healthy, active and able to make decisions on your own.

A personalized Successful Action Plan can help prevent unexpected events from turning in to a crisis, which have the potential to negatively impact on your health, safety, independence, and quality of life.


To learn more about our Successful Aging Action Plan please click on


Successful Aging Action Plan Brochure




Planning Now For Your Future

One thing we can all be sure of is that we are aging, and with aging comes challenges. 

-   Not all problems occur as a crisis, but evolve in a series of warning signs spanning

    weeks, months, or even years. 


-   While most seniors are healthy and function at a high level, it is inevitable that as we age, 

     issues will surface related to our independence


 Don Not Wait for a Crisis - Plan Now



Creating a Pro-Active Road Map

Our Action Plan for Successful Aging Program helps evaluate your current life situation, and creates a road map that addresses your current needs, while preparing you for potential future challenges.

Our strategies focus on health and mental health, case management and advocacy, home safety, transportation, and advance care planning to name a few.                         



Some Areas We Explore

  - Do you want to remain in your present home?                                             

  - Are you eligible for state/federal benefits?

  - Do you understand Medicare benefits?

  - Are you and your family prepared for a medical emergency?

  - Do you have Advance Directives?

  - Do you have Long Term Care Insurance, and understand your policy benefits?

  - Are you aware of area transportation?

  - Do you understand CT homecare services?

  - What case management & advocacy services would benefit you?


Sound Familiar

According to a report released by the US Census Bureau in 2010, 19% of the population or 56.7 million people reported a disability of some kind.


Some forms of disabilities may include impairment in hearing, vision, cognition, self-care, ambulation, or the ability to living independently. The report noted that for seniors 65 years of age and older; 35% of men and 38% of women said that they have some form of disability.


The term person with special needs includes:


     -  Developmental Disabilities


     -  Mental Health Issues


     -  Physical Disabilities


     -  Chronic Conditions


     -  Seniors and the Elderly


     -  Speech Impairments


     -  Cognitive Limitations


     -  Spinal Cord Injury



The US Census Bureau's 2010 report highlighted some interesting facts:



 - A person age 15 to 24 has a 1 in 20 chance of developing a severe disability, while a

   person age 56 to 69 has a 1 in 4 chance


 - 8.1 million people had difficulty seeing, including 2.0 million who were blind or unable to see


 - 7.6 million people experienced difficulty hearing; including 1.1 million with a severe loss, and

   about 5.6 million who used a hearing aid


 - 30.6 million people had difficulty walking or climbing stairs, or used a wheelchair, cane,

   crutches or walker for assistance


 - 9.4 million non-institutionalized adults reported having difficulty with at least one activity 

   of daily living (ADLs) such as dressing, bathing, eating. toileting, or mobility


 - 15.5 million adults reported struggling with instrumental activities of daily living (IADLs)

    which includes use of the telephone, taking medication, housework, shopping, and 



- 2.4 million reported Alzheimer�s disease or Dementia


- 7 million people reported frequent depression or anxiety inferred with their ability to function

   on a daily basis


Source: US Census Bureau in 2010



A recurrent theme that we hear from individuals, is that they fear broaching the subject of whether or not an individual is capable of caring for themselves. In addition, once it's clear that the person is in need of assistance, there's often confusion as to what is the best way to proceed.


This is a delicate balancing act, to ensure a person's health and safety, while maintaining their independence and dignity.


Taking A Proactive Approach

While studies show that as we age, most people will remain healthy and function at high levels, it's inevitable that some issues will surface related to our independence. Care often requires a multi-disciplinary approach that encompasses many aspects of life such as healthcare, activities of daily living, transportation, finances, and emotional well being.


To ensure the highest quality of life for the longest time possible, it is crucial that seniors, people with special needs and their loved ones, begin a dialogue to discuss the topic of aging and disability.


This process needs to focus on the person's hopes and desires, short and long term goals, and their abilities and needs; while at the same time establishing a spectrum of resources that will address the person's evolving needs.


Board Certified Case Manager

Certified Case Managers (CCMs) are specialists who assist seniors, people with special needs and their families in planning for and implementing ways to allow for the greatest degree of health, safety, independence, and quality of life.

CCMs provide a consistent contact for clients and their families, and offer everything from home safety audits, to creating an overall care plan, to intervening in case of a crisis or emergency.

CCMs meet with the client and/or family members to assess their needs, develop a care team, and work with members of the team to formulate a comprehensive care plan (a road map).

Once a plan is in place, CCMs are available to serve as the point person to monitor and coordinate services, and revise the plan as needed.

The CCMs' role is similar to the conductor of an orchestra; ensuring that there is good communication, teamwork, and that everyone remains focused on the client and family's goals.


To learn more about Certified Case Managers please click on Certified Case Managers

  To obtain more information or to request a consultation click on Contact Us

About Our Company

Employee Assistance Professionals, Inc. has over twenty five years of experience providing services for individuals, couples, families, and organizations.  Our mission is to provide a broad range of high quality counseling, outreach, and consultation services to help clients assess their needs, evaluate their relationships, define their goals, and design action plans that includes specific and practical steps to achieve those goals.

Our organizational goals are to:


  - provide services regardless of race, color, ethnicity, sexual orientation, or religion
  - respect our clients' beliefs
  - support our clients' individuality, diversity, and unique needs
  - preserve our clients' independence, dignity, and confidentiality
  - offer services to individuals, couples, and families
  - consult with professionals, businesses, and other organizations
  - design and run effective Employee Assistance Programs (EAPs)
  - conduct quality educational programs


The Caregiver Resource Center is a division of Employee Assistance Professionals, Inc.  Our mission is to assist seniors, people with special needs and their families; in understanding the aging process, facilitating open communication; and providing information, support and guidance through the caregiving process.

Our goals are to:


  - offer services that will help preserve an elder's health, safety and quality of life; while at the same time allowing them to maintain their independence and dignity.
  - provide support, understanding, and guidance to all person's who are directly or indirectly responsible for the well-being of an elder; in an effort to improve the quality of their lives.


In addition to working with seniors, people with special needs and their families; The Caregiver Resource Center also provides a spectrum of services for businesses and their employees.

Our services help maximize employee productivity, sustain supervisors' focus on operations, and equips senior management with an effective cost management tool.

We are available to provide services on a case-by-case basis, or as a full service company program.


The Caregiver Resource Center
a division of
Employee Assistance Professionals, Inc.
PO Box 122
Cos Cob (Greenwich), CT 06807-0122

For more information or to request a consultation, please contact:

(203) 861-9833

Contact Us







Employee Assistance Professionals, Inc. and The Caregiver Resource Center have a company policy that the company's website does not display advertisements, nor do we host or receive funding from advertising, or from the display of commercial content.  

Any reproduction of the content of this website site is strictly prohibited, without prior written permission from Employee Assistance Professionals, Inc. and The Caregiver Resource Center.

Updated 8/15/18

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